Gransino logo
Reviewed by our team · Last updated: 15 June 2026

Account closure

How to close your Gransino account

You can close your Gransino account at any time. This page explains the process and what happens to your balance.

Support is always available through live chat or email.

18+ • GamCare 0808 8020 133

Closure from your account

Profile > Security > Close account.

Closure by email

Email support@gransino7.org with your account details.

Remaining balance

Refunded to your primary payment method.

Self-exclusion

Stricter than closure — 7 days through to permanent.

Reopening

You can request reopening after any self-exclusion period.

Ready to play?

Sign up now and claim up to £1,000.00.

Frequently Asked Questions

Responsible Gambling

Gambling is only for adults aged 18 and over and can be addictive. Set deposit, loss and time limits before you play, and never try to chase your losses.

If you or someone you know needs help, call GamCare on 0808 8020 133 (free and confidential).

18+GamCare0808 8020 133